Customer satisfaction is very important and this is why we offer a 14-day money back guarantee. No need to worry about getting a credit or being hassled. As the customer you have the choice to either receive store credit or a refund to your credit card.
Discount Cleaning Products offers a 14 day return policy though some restrictions do apply. Within 14 days of delivery, merchandise may be returned in new condition and original packaging for an exchange or refund less any restocking fee. Restocking fees are determined based on the inspection of the merchandise and condition received back. Shipping charges are not refundable and items shipped out via “free shipping” will be accessed the actual shipping cost to Discount Cleaning Products. Returns must be 100% intact with all accessories, manuals and materials.
A Return Merchandise Authorization (RMA) number is required for all returns. Any merchandise that is shipped back to an unauthorized address without an RMA number if accepted may risk having additional fees applied if it needs to be reshipped to the appropriate warehouse, so please call in advance. For an RMA number please email us at rma@discountcleaningproducts.com and provided the following:
Order Number
Contact Information
Product
Reason for RMA
Daytime number Monday – Friday
Products you receive from our manufacturers with a defect will be replaced immediately at no cost to the customer. Damaged boxes need to be reported immediately to the shipping carrier for record. After 14 days, all defects and repairs are covered under the manufacturer’s warranty. Many warranty centers are available throughout the US.
We’re sorry though the following items aren’t able to be returned:
Chemicals
Machines Shipped Via Freight
Commercial Steam Machines
Remanufactured & Close-out out specials
All Equipment Purchases including Carpet Extractors & Machines
Custom Ordered Merchandise
Refunds will be made in the manner of original payment. For credit cards please allow 1 to 2 billing cycles for your refund to appear on your statement. For refund checks, please allow 6-8 weeks. Credits are issued upon receipt back and inspection of the merchandise. Discount Cleaning Products has the right to deny returns for mishandling of merchandise detected during inspection.
If you’d like to know further information and how our policy applies to a particular product prior to purchasing please call one of our support members at (888) 233-0851, email us at rma@discountcleaningproducts.com or chat with us online.
Ordering Options:
All orders can be placed by:
Shop online at www.DiscountCleaningProducts.comand feel safe.Our site is secure and you can shop safely as daily our site is inspected by McAfee and Volusion SSL to protect our customers.You can click on their links to verify on the left hand side of this page.All information is secure, protected and checked daily.
Call our customer service department at 888.233.0851 and have a service assistant assist you with your order and place it for you.
Mail Order by Check or Money Order – Simply attach a note for the product code you are looking for and mail a check or money order to our billing department at:
Discount Cleaning Products
450 East Bay Ave
Manahawkin, NJ 08050
Purchase Orders
We now accept Purchase Orders (POs) from all types of organizations including: government agencies (Federal/State/Local/Military), corporations, non-profit organizations, religious and educational institutions. All Purchase Orders submitted to Discount Cleaning Products are subject to verification before being accepted.
If you have questions about a purchase order please call (888) 233-0851
Upon approval checks can be mailed to:
Discount Cleaning Products
450 East Bay Ave
Manahawkin, NJ 08050
We look forward to assisting you!
Shipping Policy:
Please note that the listed shipping policies are for the continental United States “48 Contiguous States” and additional charges may apply for outside this area.In order to offer the best prices and newest models we ship a majority of our products direct from the manufacturer.Usually shipments take from 3-10 working days for delivery and can occasionally take longer.If you haven’t received your shipment within this time frame please email us to have this handled promptly at customer.service@discountcleaningproducts.com.All damage claims from shipping must be made immediately with the carrier.All packages are typically shipped UPS ground. For faster delivery please contact customer service.
About Us
Discount Cleaning Products is an Internet Retailer catering to corporate America for all their Jan-San & office supply needs. Although the company has a large commercial customer base, the products and information are extremely helpful for residential households as well. Discount Cleaning Products was started in December 2008 and has rapidly become a multi-million dollar internet retailer because of their competitive pricing and diverse product lineup of over 100,000 products to choose from. A powerful Internet dominance makes ordering online easy, though unique to online Discount Cleaning Products offers customers the ability to build relationships with personal account managers.
Discount Cleaning Products offers:
Fast Delivery – A national network of fully stocked warehouses offers Discount Cleaning Products the ability to have most orders shipped immediately.
Great Pricing – Discount Cleaning Products offers you quality branded cleaning products, tools, office supplies and much more at discounted prices to make it more affordable for homeowners and businesses.
Huge Selection – Over 100,000 products are available to run your business supply needs from one location.Discount Cleaning Products is constantly adding new items to offer businesses the ability to shop for the brands they’re looking for in one convenient location at a competitive price.
Great Customer Service – Discount Cleaning Products knows how important service is.Phone, email and the ability to be assisted via online chat are available.Discount Cleaning Products has great relationships with all the manufacturers they work with and can often assist in setting up conference calls for more complex situations.All corporate accounts are assigned an account manager to build a personal relationship for better assistance. Corporate accounts can also receive their own customized ordering page for faster ordering.
Have an idea, service or new product that will improve the customer experience online, please share with Discount Cleaning Products at ideas@discountcleaningproducts.com.
Discount Cleaning Products is rapidly raising the industry bar to offer customers the best online experience that they deserve.
Here’s what customers are saying about Discount Cleaning Products:
“Prompt shipment, excellent communications with customer service”
“Great product first vacuum that's really suck! Thanks for fast delivery too...”
“Excellent - Very pleased with the product and FAST SHIPPING”
“Excellent product at a Value Price!!! Friendly Service, Prompt Shipping, Thanks”
“5 Star Seller, Fast and Reliable. Thank You!”
“Saved $20 vs Amazon price. Quick shipping, exactly as described. Very pleased!”
“Trusted seller. Great communication and very fast shipping!! A+”
“Purchased another item! Outstanding service again; lightning shipping! A+++”
“error occurred but seller gave full refund”
“WOW!!! I ordered and it was shipped same day! At my door 2 days later! AWESOME!!”
“Fastest shipping ever! Great product, works great, very happy! Would buy again!”
“Item discontinued, but received correspondence & refund immediately..Thanks***”
“Would definitely do business with seller again. Excellent to work with, honest.”
“Works Great,fast shipping even during the holidays”
“box arrived quickly and in good condition”
“Wow! I got it already, and it's the peak of holiday shipping season!”
“consumers digest suggested purchase, lives up to all of its claims, great”
“Great supplier, fast delivery, will do business again. Product tops! AAA+++”
“fast shipping nice sweeper thanks”
“Perfect transaction as always! Super fast shipping! I love these people!”
“Fast honest and accurate. A pleasure to do business with prompt delivery.”
“Very satisfied with this purchase. Works beyond expectations, thanks!!!!!”
“cost is less than at retailer shipped fast was good deal”
“Best carpet cleaner I have ever used. In great and new condition as described.”
“Fast ship and exactly what I needed. Just what the doctor ordered. Thanks!!!!”
“A wonderful product delivered quickly. Thanks for the great service!”
“super fast shipping!! ordered sunday had it wed!”
About Our Suppliers
You could call us a company full of neat freaks. And that’s fine. Because at BISSELL, all we care about is finding ways to make your home a cleaner place. For more than 130 years, our family-owned corporation has developed and created the world’s best cleaning tools. From the deep-down microscopic source of your family’s wheezing and sniffling to the stains, dirt and animal dander that wreak havoc on your home life. We’ve redefined the concept of clean with a family of innovative floor care products such as vacuums, carpet sweepers, carpet deep cleaners and bare floor vacuums. Along with a full line of time-tested floor cleaning chemicals. Each product is designed to improve the ways you take care of your home, especially the biggest home of all – Earth. Using our innovative spirit, we’re constantly searching for new ways to make our products safer for the environment. After all, when BISSELL says clean, we mean clean.
For more information on Bissell and to visit their site please click here.
To visit our complete line of Bissell Products please click here.
David Oreck founded the Oreck Corporation in the United States in 1963. The company’s principal manufacturing facilities are in Cookeville, TN. Oreck Corporation began as a company manufacturing upright vacuum cleaners for the hotel industry in the U.S. The concept was to design a lightweight yet powerful and durable vacuum that hotel housekeepers would prefer to the very heavy models available to them. The idea proved so successful that now over 50,000 hotels throughout the world use Oreck vacuums. After a short time, hotel personnel asked to buy the machines for their own use, which gave the Oreck Corporation the idea to sell its unique products to the general public.
Oreck now sells throughout North America and South America, as well as in Europe and Asia. It has the reputation of being the manufacturer of the very finest cleaning equipment available anywhere. It concentrates on lightweight cleaning machines of every style, each model having exceptional durability and ease of handling. An example of its success is that the only vacuum cleaners sold by the American Express Company are Orecks.Oreck has experienced double-digit growth for the past several years and is now a major manufacturer in the cleaning industry
To visit our complete line of Oreck products please click here.
The Hoover story begins in 1907. Murray Spangler, an inventor who worked nights as a janitor, had an asthma problem. He called upon his inventor's creativity to find a solution to the dust that aggravated his asthma as he swept up at night.
Spangler gathered a tin soap box, a fan, a sateen pillow case and a broom handle, and assembled an odd-looking, cumbersome contraption that managed to pull the dust away from the air he breathed. He quickly realized that this "suction sweeper," as he called it, had enormous sales potential, and he began seeking financial backing.
W.H. "Boss" Hoover, owner of a leather goods manufacturing shop, bought the patent from Spangler in 1908, retained him as a partner, and soon had six employees assembling six units a day in a corner of the leather goods shop.
“Boss” Hoover placed a small ad in the Saturday Evening Post offering 10 days’ free use of a Hoover suction sweeper to anyone who wrote and requested it. Instead of sending the cleaner directly to the potential customer, he chose a reputable store in each city that customers could purchase from. He allowed store managers to keep any commission from a resulting sale, and then offered the store the opportunity to become a Hoover vacuum dealer. This laid the groundwork for a national dealer network which, to this day, continues to be an important channel of distribution for Hoover products.
Meanwhile, engineers were designing new and improved methods of cleaning carpet. One of their most noteworthy innovations was the beater bar, introduced in 1926, which was the basis for one of the most memorable advertising slogans in history: "It beats, as it sweeps, as it cleans." Aided by strong suction, the metal bar gently tapped the carpet to loosen deeply embedded dirt, as a bristle brush rapidly swept dirt up and out of the carpet.
Since then, the beater bar has gone through many tweaks and refinements and is still utilized in most Hoover vacuum cleaners today. Countless other "firsts" have been developed by Hoover engineers over the years to give consumers the most innovative and convenient features available. These include the disposable paper bag, the vacuum cleaner headlight, the self-propelled feature and the side-mounted hose feature.
Today, Hoover is part of TTI Floor Care North America, headquartered in Glenwillow, OH. As a leader in the floor-care industry, Hoover manufactures quality, high-performance vacuum cleaners for home and commercial settings. Since 1908, consumers and businesses have trusted Hoover to provide reliable, innovative cleaning solutions. Hoover offers a comprehensive line of products for general and special-purpose vacuuming, including full-size uprights and canisters, deep cleaners and hard-floor cleaners.
For more information on Hoover Vacuums please click here to visit their website.
Hydro-Force is a manufacturer of accessories and equipment used by professional carpet, upholstery and restoration cleaners. We are famous for the Hydro-Force Injection Sprayer, used by thousands of professional carpet cleaners all over the world. In addition, we distribute numerous needed and valuable accessories through our world wide network of distributors.
We Believe quality and value are the keys for the success of the professional cleaner and the success of our distributors. Over twenty years ago, the owners of Hydro-Force started and built a successful carpet and upholstery cleaning business. From these years of experience, we have come to understand that quality first, followed by reasonable pricing is what the professional needs and looks for.
Dedication is what we are really all about. We are dedicated to bring to this industry the best that there is to offer. We strive to perfect our products in every way.
For more information on Hydro-Force please visit their website.
Eureka
When Fred Wardell founded Eureka in 1909, he had a hunch that it would be known for innovative products, so he named his company after an exclamation of great discovery. "Eureka" is Greek for "I found it" and history credits the Greek physicist Archimedes for making the phrase famous when he took a dip in his tub, discovered the theory of water displacement, and shouted "Eureka!"
As an environmentally conscious company that prides itself on creating innovative products, Eureka is constantly shouting "I found it!" Whether it was the development of the "wooden lung" in 1949 or the vacuums that proudly display the ENERGY STAR® rating today, Eureka is committed to the next great innovation.
For years, Consumers Digest has recognized the Eureka Boss SmartVac as a "Best Vacuum" and "Best Buy." The Eureka Capture vacuum won the coveted 2007 Good Design Award from The Chicago Athenaeum: Museum of Architecture and Design.
Today, Eureka is part of the Electrolux family of home care products, concentrating on vacuum cleaners and other home and commercial cleaning products. We manufacture and distribute more than 130 different models under our four brands: Eureka, Electrolux, Sanitaire and Electrolux Central Vacuum Systems (formerly known as Beam).
Eureka offers a full line of vacuums, including uprights, canisters, sticks, handhelds, home built-in systems, battery-powered vacuums, steam cleaners and home cleaning systems. We also manufacture original and replacement parts, such as bags, belts and filters for nearly all makes and models of vacuum cleaner.And, we partner with Filtrete™ and ARM & HAMMER® to manufacture complete lines of vacuum accessories under these brands.
To learn more about Eureka Vacuums please visit their website.
Sanitaire Heavy Duty vacuum cleaners were first offered to consumers in the 1950s. Then, in 1972, Eureka launched the Red Sanitaire products for commercial users after repeated requests from dealers. The commercial cleaning industry was still relatively small at the time as most hotels, businesses, schools and healthcare facilities were independently managed with on-site cleaning crews.
Sanitaire commercial products helped the early commercial cleaners save time and money while giving them top cleaning performance and durability. Cleaning crews got more “mileage” out of these new commercial products because they were built to last. Some innovations made it possible to switch out parts, maintain the products without taking them in for service, and provide filtration and eliminate bags.
Sanitaire commercial vacuums and products have been serving commercial cleaners for over 30 years. These long-lasting vacuums are durable and service parts are readily available and cost efficient. Some cleaners have been using the same Sanitaire vacuum for 20 years. The Eureka Company knows the importance of creating hardworking products that end users find convenient and easy to use and, with the Sanitaire commercial line, The Eureka Company has created affordable and durable cleaners that live long and work hard.
1976 - Chrome Steel Round Brush Roll
1979 - Dirt Cup developed to replace filter bag
1982 - Quick-Kleen™ Fan Chamber
1986 - Micron Filtration available on Sanitaire
2000 - True HEPA Sealed filtration
2003 - Sanitaire line expands beyond vacuums
2006 – Contractor Series
2007 – Green Cleaning Line
2007 – DuraLux™ Two Motor Upright
To learn more about Sanitaire Vacuums please visit their website.
Panasonic
Under the Panasonic brand and its slogan, "Panasonic ideas for life," Panasonic Corporation provides a wide range of products, from audiovisual and information/communication equipment to home appliances and components, as one of the largest electronic companies in the world today. We endeavor to become a "Customer Value Creation Company" that provides safety, security, comfort and convenience in line with our visions of contributing to a ubiquitous networking society and coexisting with the global environment.
To learn more about Panasonic vacuums please visit their website.
The Airfree system uses the most modern way of environmental control. Its indicated to reduce drastically the population of microorganism in the environment and also reduce the airborne allergen proteins.
To learn more about Airfree Products please visit their website.
Lambskin Specialties
There is always maintenance work ahead, so it is vital to look to a company that is committed to solutions; Lambskin Specialties is up to the job.
Since 1965, Lambskin Specialties has been providing the JanSan industry with quality dusting and floor care products. Today, as the largest manufacturer of wool dusters and applicators in North America serving this industry, we are pleased to present our 2004 collection. And beyond the scope of our current line, our manufacturing skill and creativity also allows us to design and produce special products to meet new cleaning challenges.
Our Mission is to be Your Source for the finest dusting products and maintenance accessories; earning your respect, confidence and loyalty through quality products, outstanding selection, continual product innovation, exceptional service, and our commitment to the maintenance supply industry. Our products are Guaranteed to Satisfy for quality and effectiveness; they will deliver the highest level of performance in the jobs for which they have been designed.
To learn more about Lambskin please visit their website.
On a cold, crisp winter day...New Year's 1906...a 21-year-old entrepreneur from Nova Scotia, Alfred C. Fuller, began an enterprise which has become known worldwide as The Fuller Brush Company. From a bench between the furnace and the coal bin in his sister's New England home, young Fuller set out to make, in his own words: "...the best products of their kind in the world."
Through the years, The Fuller Brush Company has grown from one man's fiber suitcase, filled with unique custom-made brushes, to an exciting collection of home/business care, and personal care products, all crafted with the same quality and precision that have made The Fuller Brush Company a name welcomed everywhere.
From the beginning Fuller established three basic rules: Make it work, Make it last, Guarantee it no matter what.Today, over a century later, these words still guide The Fuller Brush Company. The Fuller Brush Company's Sales Force continues to grow and to answer the need for unique, quality products and personal service. One salesman's utilitarian idea, acted upon at the beginning of this century, has become the livelihood for thousands of dedicated men and women who will lead into the next.
The modern and flexible manufacturing facility near Great Bend, Kansas, continues a tradition of excellence by producing the world-famous quality products associated with The Fuller Brush Company. State-of-the-art automated equipment is mixed with many operations completed entirely and lovingly by skilled hands, so customers receive value without sacrificing beauty. The 500,000 square foot plant was completed in 1973, and today Fuller remains the major employer in the Barton County, Kansas area.
To learn more about Fuller please visit their website.