PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE. All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Discount Cleaning Products. The collective work includes works that are licensed to Discount Cleaning Products. Copyright 2003, Discount Cleaning Products ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Discount Cleaning Products or purchasing Discount Cleaning Products products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Discount Cleaning Products or to purchase Discount Cleaning Products products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Discount Cleaning Products. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Discount Cleaning Products used in the site are trademarks or registered trademarks of Discount Cleaning Products.
Customer satisfaction is very important to our company and this is why we offer a 30-day money back guarantee. No need to worry about getting a credit or being hassled. As the customer you have the choice to either receive store credit or a refund to your credit card.
In order for us to do this and receive credit from the manufacturers, items must be returned in new and unused condition within 30 days of the order date in original packaging. Any product you receive from our manufacturers with a defect will be replaced immediately at no cost to the customer. After 30 days, all defects and repairs are covered under the manufacturer's warranty. Many warranty centers are available throughout the US.
Credits are issued upon receipt back and inspection of the merchandise. Discount Cleaning Products has the right to deny returns for mishandling of merchandise detected during inspection. To place a return a RMA number must be given to you from our customer service department by calling our toll free number.
There are some manufacturers that Discount Cleaning Products work with that offer a 30 day trial period to try inside your own home and if you don't love it you can return it for a full refund of the products purchase price and will also not be subject to any restocking fees. No refunds will be given for shipping and some products have a 20% restocking fee. Please note the return policy is not available for heavy machinery shipped or freight shipments and needs to be addressed with your sales representative. Please remember our goal is Customer Satisfaction so please contact customer service for any assistance.
Limitation of Liability
Discount Cleaning Products shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Discount Cleaning Products has been advised of the possibility of such damages. Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Discount Cleaning Products product is mistakenly listed at an incorrect price, Discount Cleaning Products reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Discount Cleaning Products reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Discount Cleaning Products shall issue a credit to your credit card account in the amount of the incorrect price.
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Discount Cleaning Products without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.
Discount Cleaning Products may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Discount Cleaning Products.
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Discount Cleaning Products products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Discount Cleaning Products products) must be commenced within one (1) year after the claim or cause of action arises. Discount Cleaning Products's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Discount Cleaning Products may assign its rights and duties under this Agreement to any party at any time without notice to you.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Discount Cleaning Products or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Discount Cleaning Products does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Discount Cleaning Products is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Discount Cleaning Products reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Discount Cleaning Products in its sole discretion.
You agree to indemnify, defend, and hold harmless Discount Cleaning Products, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
In an attempt to provide increased value to our visitors, Discount Cleaning Products may link to sites operated by third parties. However, even if the third party is affiliated with Discount Cleaning Products, Discount Cleaning Products has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Discount Cleaning Products. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Discount Cleaning Products seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).
We accept purchase orders, PayPal, American Express, VISA, Mastercard, and Discover for payment.